LAG Lower Saxony on on-call duty in hospitals

 
30-minute requirement for ‘availability to patients’ invalid

Langer, leerer Krankenhausflur mit türkisfarbenen Wänden, zahlreichen Patientenzimmertüren auf beiden Seiten und heller Deckenbeleuchtung. Der glänzende Boden reflektiert die Lichter und betont die starke Perspektive bis zum Ende des Ganges – Symboldbild für Rufbereitschaft im Krankenhaus

In its judgement of 17 December 2025 (8 SLa 502/25), the Lower Saxony Labour Court clarified the limits of an employer’s right to issue instructions regarding on-call duty. The subject of the dispute was a hospital’s service instruction requiring doctors to be ‘available to the patient’ within 30 minutes whilst on call.

No unilateral specification by the employer

Under Section 10(8) of the TV-Ärzte/VKA collective agreement, doctors on on-call duty must, at the employer’s instruction, remain on standby to commence work on call. Unlike with on-call duty, however, leisure activities should in principle remain possible.

The hospital had ordered that doctors must be ‘available to the patient’ within 30 minutes. This had to take into account not only the journey time but also internal preparatory tasks, such as:

  • Changing clothes
  • Collecting surgical scrubs
  • Moving around within the hospital
  • Hygiene measures

In the opinion of the Lower Saxony Regional Labour Court (LAG), such an instruction by the Lower Saxony Medical Association ( ) exceeds the limits of the employer’s managerial authority. Section 10(8) of the TV-Ärzte/VKA collective agreement contains no catch-all clause that would allow the employer to set rigid time limits for commencing work.

‘Availability to patients’ not a suitable criterion

The court also emphasises that “availability to patients” is not linked solely to arrival at the hospital. Rather, it presupposes further organisational steps that lie entirely within the employer’s sphere of control.

Hospitals and other employers with on-call systems should review their existing service instructions. The appeal is pending before the Federal Labour Court (BAG) under ref. no. 5 AZR 45/26.

Conclusion

The ruling reinforces the distinction between on-call duty and standby duty. Employers cannot unilaterally tighten the requirements set out in collective agreements.

Key points in brief

  • No rigid 30-minute requirement for on-call duty
  • Section 10(8) of the TV-Ärzte/VKA collective agreement does not permit unilateral specification by the employer
  • Internal procedures must not disproportionately restrict leisure time